Privacy Policy

Personal information we collect

• Quote-request information: first and last name, date of birth, email address, home address, and the type of insurance you request.
• Optional mobile information: a mobile phone number if you provide one, your choice to opt into SMS, and the date, time, and wording associated with that consent when a request is successfully submitted.
• Communications: information you provide when you contact the agency or respond to follow-up questions.
• Technical information: our website hosting and security providers may process IP addresses, browser/device information, and request data needed to deliver and protect the website.

Please do not submit Social Security numbers, payment details, or medical records through this form.

How we use personal information

We use information to respond to inquiries, review quote requests, discuss insurance needs, provide customer care and account-related communications, operate and secure the website, and meet applicable obligations. If you opt into SMS, we may use your mobile number for account notifications and customer care messages. We do not sell your personal information to other companies.

Who personal information is shared with

Information may be accessed by authorized agency personnel and service providers supporting website hosting, security, and email delivery, only as needed for those functions. When you proceed with insurance services, relevant information may be provided to insurance carriers, including Farmers where applicable, to prepare quotes or service policies. We may also disclose information when required by law or to protect rights and prevent fraud.

SMS consent is not shared with third parties or affiliates. SMS opt-in data and consent are excluded from the sharing categories described above. We do not sell, rent, or share SMS consent for marketing or promotional purposes.

SMS consent and messaging

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from HHK Insurance Agency Inc. This includes SMS messages for account notifications and customer care. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

SMS consent is optional and is not required to request a quote or purchase insurance. Providing a phone number alone does not opt you into SMS; use the separate, unchecked consent box if you wish to opt in. You may contact the agency at 747-400-4065 for assistance.

Read the Farmers Texting Terms and Conditions for information about Farmers messaging programs. That document is separate from this HHK website Privacy Policy.

Information handling and retention

Online quote processing is currently unavailable. Information typed into the quote form and any SMS choice remain on the current page and are not transmitted to the agency. The form does not enroll you in SMS. Contact us directly for quote assistance.

If you contact the agency directly, communications may be kept as needed to respond to your request, service your relationship, document any consent given directly to the agency, and satisfy applicable recordkeeping obligations. The website does not save form entries in browser storage or a website database.

We use reasonable safeguards to protect information, but no online transmission or storage method can be guaranteed completely secure.

Your choices and questions

You may decline optional SMS messages, opt out by replying STOP, and contact us about your information or to request a correction. Depending on applicable requirements and recordkeeping obligations, we may need to verify your identity before acting on a request.

Changes to this policy

We may update this policy as our website or practices change. The effective date above identifies the latest version.